FAQ

Are there shipping fees?

Shipping fees are included in product prices, you wont pay any extra fees. 

What about TAX regulations?

Walldkor.com takes care of everything, taxes are automatically calculated according to your country. Product prices shown on our website are inclusive of all taxes. 

Is your webshop safe and secure for shopping?

Walldkor.com offers you all the securities needed to shop safely with us. For more information please check our “Secure Shopping” section.

Can I order by phone or via e-mail?

We are growing really fast, due to logistic reasons orders can only be placed on our website.

What if I do not have a PayPal account?

No problem! You can pay with your credit card without a PayPal account. How does it work? 

Can I pay with cash, deposit or check?

Only online payments are currently accepted on our site.

When will I receive my order?

Delivery time is calculated based on delivery country, please check delivery time schedules here.

Do you provide a tracking code?

Yes, you will receive an email with your tracking code once you have placed your order. Please check tracking information.

What about refunds?

Our clients benefit from our Buyer Protection policy:

  • Full refund if the product is not delivered within the estimated time.
  • Refund and Keep it if the delivered product is not as described. 

More information available on the “Orders and Refunds Policy” section.

How can I contact you?

Please use our contact form, or send us a message to [email protected]

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